Have your phone ever suffered from accidental water damage? What do you do when your phone is dropped into water? How can we prevent this kind of accident from happening? LifeProof is here to help you. LifeProof Total Water Protection Program is the first accidental water damage protection of its kind. If your LifeProof-protected device falls victim to a splash, spill, dunk or plunge, LifeProof will repair or replace it!
LifeProof Total Water Protection Program Insturctions
LifeProof takes water protection to new depths with the optional Total Water Protection Program. If, within one-year of purchasing your LifeProof case and registering with the Total Water Protection Program, your eligible device suffers water damage while in the case, LifeProof will repair or replace it. A simple request process and a nominal service fee ($50 for iPhone, $75 for iPad) is all it takes. LifeProof cases give you the freedom to use your device everywhere, everyday for everything. On this site, you can register your device with the LifeProof Total Water Protection Program, ask for repair request, and get help from customer service if you have any questions.
How to register:
- Enter your information, including name, email, address and phone number.
- Enter your purchase information, including the location of purchase, receipt photo and data of purchase.
- Enter your product information, including the device (for example: iPhone 4S), device color, device capacity, carrier, serial number on front of case, serial number on back and settings screenshot.
How to ask for repair request, if your device is damaged:
- Select your device, for example iPhone 4S.
- Provide your program registration number, billing information, shipping information, shipping method, payment information and order review online.
- A LifeProof representative will verify your registration information and service fee payment, and contact you within 2 business days.
For help support, you can call the customer service number or send email to them with the contact information given on the site. There are some Total Water Protection Program FAQs for your reference.
About LifeProof Total Water Protection Program
LifeProof Total Water Protection Program is the first accidental water damage protection of its kind. If your LifeProof-protected device falls victim to a splash, spill, dunk or plunge, LifeProof will repaire or replace it. You will need to consume on their device protection case and register to get repair request online. There is an one-year program available at the moment with purchase of any LifeProof iPhone or iPad cases.
Visit lifeproof.com/twpp to start now and cover your devices against accidental water damage for one full year.
- LifeProof Total Water Protection Program Homepage – lifeproof.com/twpp
- LifeProof Homepage – lifeproof.com
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